Simply put, we keep our utilities local. This strong principle guides all our business decisions and actions.
We operate a highly decentralized business that focuses on operational excellence, financial independence, transparent and constructive regulatory relationships and providing superior, reliable service to our customers.
Each of our utilities operates as a separate business with its own local management and Board of Directors. In our larger utilities, a majority of those directors are independent and generally come from the area the utility serves. This keeps our utilities close to their customers and regulators. This Fortis model has been a key success factor that allowed us to quickly grow across Canada and into the U.S.
A Fortis utility also has the benefit of being part of a larger business. At Fortis, we share best practices, learn from each other and provide a support network when needed.
We believe our unique business model is one of the primary reasons for our decades of success.